Intake Office Administrator

Job overview

The Intake Office Administrator role is onsite in Baltimore, MD. Compensation is $20–$27 per hour. HBH Wellness provides behavioral health and wellness services in the Baltimore community, with a stated focus on accessible, high-quality care. The administrator manages front-office intake and coordination so clients can begin services with an organized, welcoming experience. The role supports clinicians and administrative staff by maintaining records, coordinating appointments, and handling insurance and client communications.

What you'll do

• Collect demographic, insurance, and medical history information
• schedule and confirm appointments
• verify insurance eligibility and process authorizations
• maintain confidential EHR records
• answer and route calls, emails, and inquiries
• coordinate communication among clients, clinicians, and administrative staff
• follow HIPAA and organizational policies.

What we're looking for

Skills & competencies

intake office administrator

baltimore md

hbh wellness

full-time

behavioral health

wellness services

client intake

appointment scheduling

insurance verification

prior authorizations

ehr

hipaa

patient-centered service

$20–$27 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with matching
• flexible schedule
• advancement opportunities
• training and development
• wellness resources.

Why this role

The posting prefers 1–2 years of experience in a medical, behavioral health, or wellness office and familiarity with insurance verification, authorizations, and medical billing basics.

About the employer

HBH Wellness is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.