Call Center Representative (Hybrid)
Employment type
Full-time
Work setting
On-site
Location
Pensacola, FL
Schedule
Day shift
Posted
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Job overview
The Call Center Representative (Hybrid) role is a hybrid position based in Pensacola, FL. Compensation is not specified, and this role supports the customer service operations at Employbridge. This role exists to provide front-line support for recipients, clients, and drivers, ensuring satisfaction with delivery experiences. The representative contributes to the company's goals by managing inquiries, resolving issues, and maintaining high standards of communication and service excellence.
What you'll do
- Respond to inquiries via phone/email/chat, escalate issues, document interactions, and monitor routes to ensure on-time delivery.
What we're looking for
- Skills & competencies
- full-timehybridpensacola flemploybridgecall centercustomer servicesupportdeliverycommunicationtemp-to-hire
- Work arrangement
- Weekend coverage required
Why this role
Hybrid schedule, temp-to-hire, promotion opportunities, bilingual Spanish/English preferred.
About the employer
Employbridge is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: e263d4b4-ba47-48fc-a07f-b38d5753b634