Medical Clinic Scheduler

Job overview

The Medical Clinic Scheduler role is onsite in Fayetteville, NC, in an office setting. Compensation is not specified. The scheduler supports A Brighter Future Healthcare Services’ clinic operations and coordinates appointments for in-office and Telehealth visits. The role manages appointment scheduling and related patient communications so provider schedules are organized and patient wait times are minimized. It also supports accurate records, insurance and billing coordination, front-desk operations, and daily reporting to help maintain efficient patient flow.

What you'll do

• Schedule daily in-office and Telehealth appointments
• optimize provider schedules and minimize wait times
• confirm, modify, and reschedule appointments
• update patient records and demographics in the EHR
• provide new-patient packets and assist with assessment forms
• answer calls
• verify insurance
• collect copays, deductibles, and balances
• coordinate with billing, medical assistants, providers, and referral coordinators
• maintain HIPAA confidentiality
• report appointment volume, cancellations, and scheduling trends.

What we're looking for

Skills & competencies

medical clinic scheduler

fayetteville nc

a brighter future healthcare services

patient scheduling

telehealth

electronic health records

insurance verification

billing coordination

hipaa

monday–friday

8 a.m.–5 p.m.

friday 9 a.m.–3 p.m.

Work arrangement

• Weekend coverage required

Why this role

The listed schedule is Monday–Thursday, 8 a.m.–5 p.m., and Friday, 9 a.m.–3 p.m. High school diploma or equivalent required; 1–2 years of medical scheduling, front-desk, or healthcare administration experience preferred.

About the employer

A Brighter Future Healthcare Services is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.