Customer Service – Self-Storage Manager

Job overview

The Customer Service – Self-Storage Manager role is an onsite, full-time position based in Redwood City, CA, with work across multiple properties. The posting states pay of $20.00 per hour. Public Storage operates self-storage facilities and describes itself as an industry leader. The manager supports daily property operations while helping customers assess storage needs and maintain their accounts. The role combines customer service and sales with unit inspections, cash handling, collections calls, and facility upkeep across assigned locations.

What you'll do

• Assess customer storage needs and suggest storage options and packing or moving supplies
• inspect storage units for inventory and availability
• audit cash drawers and make bank deposits
• make payment reminder and collection calls when required
• perform cleaning and maintenance tasks
• walk facilities and move items up to 35 pounds
• travel between work locations using a personal vehicle.

What we're looking for

Skills & competencies

self-storage manager

customer service

redwood city ca

public storage

full-time

onsite

multi-location

storage unit inspections

retail sales

cash handling

mileage reimbursement

$20/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 401(k) with match, paid time off, sick time, flexible spending, company-paid life and accidental death insurance, vendor discounts, mileage reimbursement, and potential performance-based bonuses.

Why this role

Work is across multiple locations, with time indoors and outdoors; property managers may spend up to 50% of their time outdoors. A valid driver's license and personal vehicle are required for travel between locations. Mileage reimbursement is provided for work-related travel.

About the employer

Public Storage is hiring for this role. Industry: Lessors of Miniwarehouses and Self-Storage Units. Sector: 53.