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Customer Service Manager - State Farm Agent Team Member

Sam Custer - State Farm Agent · Medina, OH · Insurance Agency

Compensation

$40k – $50k /yr

Employment type

Full-time

Work setting

On-site

Location

Medina, OH

Schedule

Day shift

Posted

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Job overview

The Customer Service Manager - State Farm Agent Team Member is an onsite role located in Medina, OH. The salary range is $40,000–$50,000 per year, and this role supports the insurance agency team. This role exists to oversee customer service operations, train staff, and handle escalated issues. It contributes to the agency's growth by ensuring exceptional customer experiences and supporting team development.

What you'll do

  • Oversee customer service team, implement service policies, handle complaints, and train representatives.

What we're looking for

Skills & competencies
full-time
day shift
medina oh
state farm
customer service manager
insurance
management
leadership
$40k-$50k
administrative
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Performance bonuses, paid time off, training and development.

Why this role

Performance bonuses, flexible schedule, opportunity for advancement.

About the employer

Sam Custer - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-1011.00
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