Account Associate, State Farm Agent Team Member

Job overview

The Account Associate, State Farm Agent Team Member role is onsite in Smithville, TN, with compensation of $60,000–$80,000 per year. The position supports Mallory Pfingstler’s State Farm agency and its customer relationships. The role helps run daily agency operations by managing customer accounts, assisting with policy changes and inquiries, processing claims, following up on claim status, and coordinating with underwriters. Its purpose is to connect customer needs with agency services and support customer success.

What you'll do

• Manage customer accounts and update database information
• assist with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

insurance

customer accounts

policy changes

claims processing

underwriting coordination

customer service

smithville tn

mallory pfingstler state farm

$60k–$80k per year

full-time

day schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, license reimbursement, performance-based bonuses, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

Benefits listed include a Simple IRA, license reimbursement, performance-based bonuses, flexible scheduling, advancement opportunities, paid time off, and training and development.

About the employer

Mallory Pfingstler - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.