Patient Support Specialist

Job overview

The Patient Support Specialist role is hybrid in Arlington, TX; compensation is not specified. The position supports M&B Sciences’ work helping patients and caregivers find clinical trials. The role guides patients through identifying appropriate trials and overcoming enrollment barriers, while supporting retention through study-visit travel coordination. It also helps patients navigate related healthcare resources without providing medical advice.

What you'll do

• Maintain a caseload
• assess, educate, and present available treatment options objectively
• help patients find clinical trials and overcome enrollment barriers
• coordinate and book study-visit travel
• triage requests across chat, email, phone, and mail
• gather electronic medical records
• contribute to process improvement
• work scheduled on-call shifts, including weeknights and weekends.

What we're looking for

Skills & competencies

patient support specialist

clinical trials

patient navigation

caregiver support

enrollment support

study visit travel

patient records

on-call shifts

weeknights and weekends

arlington tx

m&b sciences

Work arrangement

• Weekend coverage required

Why this role

Hybrid position; clinical-trial navigation and patient travel support; scheduled on-call shifts include weeknights and weekends.

About the employer

M&B Sciences Inc is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.