Call Center Representative

Job overview

The Call Center Representative is an onsite role based in Bartow, FL. This position supports the sales force at Cellular Sales, a premier Verizon authorized retailer known for providing unmatched customer experiences across nearly 800 stores. This role is responsible for providing ongoing support to the sales team by following up on leads, handling customer inquiries via phone and text, and generating sales opportunities. The representative contributes to market success by maintaining high standards of communication and utilizing available resources to provide accurate product and service information.

What you'll do

• Follow up on distributed leads
• generate store traffic
• handle customer inquiries via phone and text
• support sales force
• follow communication scripts
• research information
• provide product and service details.

What we're looking for

Skills & competencies

full-time

day shift

bartow fl

cellular sales

verizon

call center

customer service

business development

onsite

no travel required

Work arrangement

• Weekend coverage required

Why this role

Verizon authorized retailer; high-volume retail environment; focus on business development.

About the employer

Cellular Sales Verizon Authorized Retailer is hiring for this role. Industry: Agents for Wireless Telecommunications Services. Sector: 51.