Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Pittsburgh, PA. The stated pay range is $17–$23 per hour. The role supports Steve Metzler’s State Farm insurance agency and its customer experience. The representative helps customers with policy questions, changes, and claims while maintaining accurate interaction records and coordinating with agency colleagues. This work contributes to responsive service and the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

pittsburgh pa

steve metzler state farm

full-time

customer inquiries

policy information

policy changes

insurance claims

customer follow-up

customer records

$17–$23 per hour

paid licensing

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid licensing, performance-based bonus, health insurance, paid time off, training and development, flexible schedule, and advancement opportunities.

Why this role

Benefits include paid licensing, performance-based bonuses, health insurance, paid time off, training and development, flexible scheduling, and advancement opportunities.

About the employer

Steve Metzler - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.