Assistant General Manager

Job overview

The Assistant General Manager role is onsite in Louisville, KY. Compensation is not specified. The position supports hotel operations and Kana Hotel Group’s goal of delivering friendly service and value to guests. The Assistant General Manager helps lead guest service and hotel teams, maintain operating standards, and support revenue and administrative processes. The role contributes to guest satisfaction and operational performance through staff coaching, scheduling, account handling, and coordination across departments.

What you'll do

• Conduct employee meetings and communicate policies, procedures, and brand standards
• respond to guest complaints
• assist with inventory management and room revenue goals
• organize accounts payable and receivable and deposits
• enter direct bills
• monitor and train guest service team members
• create schedules
• support staffing and employee relations
• conduct hotel walkthroughs
• maintain timecards
• prepare for brand audits and coordinate improvements.

What we're looking for

Skills & competencies

assistant general manager

hotel operations

guest services

hospitality

team supervision

scheduling

inventory management

guest satisfaction

louisville ky

tru by hilton

full-time

weekend availability

Work arrangement

• Weekend coverage required

Why this role

Requires 1–2 years of hospitality experience; bachelor’s degree in business or a related discipline preferred; availability for all shifts, weekends, and holidays based on business needs.

About the employer

Tru by Hilton Louisville/East, KY is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.