Patient Service Representative

Job overview

The Patient Service Representative role is onsite in Mount Juliet, TN. Compensation is not specified. Sport Ortho Urgent Care is an outpatient orthopedic practice with an integrated team of providers, including orthopedic physician assistants and physical therapists. As the first point of contact, the representative helps patients navigate their care and supports efficient clinic operations through front-desk service, scheduling, insurance processes, and administrative assistance to providers and staff.

What you'll do

• Greet patients at check-in and check-out
• collect and record demographic and insurance information
• process insurance verifications, pre-authorizations, and referrals
• schedule appointments and follow-ups
• collect patient payments
• answer phones and respond to inquiries
• support providers and staff with administrative needs.

What we're looking for

Skills & competencies

patient service representative

patient services

orthopedics

urgent care

mount juliet tn

sport ortho urgent care

full-time

onsite

patient scheduling

insurance verification

healthcare administration

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• health savings account
• paid time off.

Why this role

First point of contact in an outpatient orthopedic practice; one or more years of healthcare administration experience required.

About the employer

Sport Ortho Urgent Care is hiring for this role. Industry: Freestanding Ambulatory Surgical and Emergency Centers. Sector: 62.