Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Syracuse, NY, with compensation of $37,000–$42,000 per year. The position supports Jeff Barrett’s State Farm agency, which describes its work as building strong customer relationships and supporting the local community. The representative helps deliver customer experiences that support the agency’s insurance business by responding to inquiries, maintaining accurate interaction records, and following up with customers. The role coordinates with other agent team members and anticipates community members’ needs.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance agency

customer inquiries

customer follow-up

recordkeeping

syracuse ny

jeff barrett state farm agent

$37k–$42k per year

full-time

health insurance

paid time off

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• health insurance or health insurance stipend
• paid time off
• training and development
• performance-based bonus
• monthly team lunch
• advancement opportunity.

Why this role

Previous customer-service experience preferred; licensing reimbursement and training and development are offered.

About the employer

Jeff Barrett - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.