User Experience Specialist
GBTI Solutions Inc
FULL_TIME
Salary
$0 - $0 per yearly
Location(s)
- Reston VA US
Description
Summary : Leads the strategic design and execution of comprehensive user research programs to improve IRS taxpayer-facing digital services and applications. Key Responsibilities:. Develop and execute research plans for usability testing, taxpayer interviews, and longitudinal user studies. Synthesize findings into actionable insights and recommendations for IRS development teams.
Tags
- General
How to apply
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