Hotel Front Desk / Guest Service Agent

Job overview

The Hotel Front Desk / Guest Service Agent role is onsite in Hillsborough, NC, with the current opening seeking Friday, Saturday, and Sunday evening availability from 3 p.m. to 11 p.m.; additional hotel shifts may also be available. Compensation is not specified. The Colonial Inn supports S&L Hospitality’s mission to provide comfortable, clean, safe, and memorable guest experiences.

What you'll do

• Serve as the first point of contact and handle guest needs throughout their stay
• respond promptly and professionally
• provide information about the hotel, local attractions, and events
• process and collect payments according to cashier procedures
• maintain a clean front desk area.

What we're looking for

Skills & competencies

hotel front desk

guest service agent

hillsborough nc

the colonial inn

guest services

property management software

guest payments

local attractions

evening availability

friday-sunday availability

holiday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) eligibility after six months with employer matching, paid sick and vacation time, holiday pay, growth and development opportunities, travel discounts, and medical, dental, vision, and other insurance options for regular full-time team members and leadership.

Why this role

The current opening is for Friday through Sunday evenings, 3 p.m.–11 p.m.; the posting requires weekend and holiday availability and notes potential cross-utilization for other hotel shifts.

About the employer

The Colonial Inn is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.