Bilingual Customer Service Representative

Job overview

The Bilingual Customer Service Representative role is onsite in Bluffton, SC; compensation is not specified. The position is part of the company’s Store Operations team. The representative supports customers through loan or pawn transactions, account management, and product or vehicle appraisals. The role also helps maintain store performance, customer relationships, and compliance with company procedures and applicable laws.

What you'll do

• Educate customers and make recommendations based on financial needs
• accept payments and manage appointments
• develop customer relationships and referrals
• conduct vehicle appraisals
• maintain customer records in the point-of-sale system
• follow compliance and security procedures
• complete opening and closing tasks, including vault, cash drawer, and bank deposit management.

What we're looking for

Skills & competencies

customer service representative

bilingual

bluffton sc

community choice financial

store operations

customer accounts

loan process

pawn process

vehicle appraisals

point-of-sale

Work arrangement

• Weekend coverage required

About the employer

Community Choice Financial Family of Brands is hiring for this role. Industry: Unclassified (placeholder). Sector: 99.