Technology Support Analyst I
Compensation
$45k-$52k
Employment type
Full-time
Work setting
On-site
Location
Boca Raton, FL
Schedule
Day shift
Posted
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Job overview
The Technology Support Analyst I is an onsite position based in Boca Raton, FL, with a salary range of $45,000–$52,000 per year. This role supports the Office of Information Technology at Florida Atlantic University by providing technical support to the user community. The role exists to resolve computer-related problems and expedite technical support requests. By handling tickets, configuring hardware/software, and creating knowledge-sharing documentation, the analyst ensures that the university's technology infrastructure supports its academic mission.
What you'll do
- Handle technical support requests
- log/resolve tickets
- provide login/password assistance
- install/configure hardware/software
- create documentation.
What we're looking for
- Skills & competencies
- full-timeday shiftboca raton flit supporthelp desktechnical analysthardwaresoftwarehigher education$45k-$52k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical/dental/vision, 401k/Roth 403(b), PSLF program, tuition assistance.
Why this role
Entry-level technical support role in a university environment.
About the employer
Florida Atlantic University is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1231.00
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Listing ID: e1dba344-91e4-47b4-af38-a055a4edc42d