Data Recovery Engineer — Macintosh and iOS Platforms

Job overview

The Data Recovery Engineer — Macintosh and iOS Platforms role is onsite in Novato, California. Compensation is not specified. DriveSavers Data Recovery describes itself as a leader in data recovery and highlights the value of restoring customers’ irreplaceable data. The engineer applies IT and desktop-support troubleshooting skills to customer data recovery work involving Apple platforms and devices. The role contributes through technical investigation, customer communication, and careful handling of recovery projects.

What you'll do

• Troubleshoot Macintosh and iOS systems and Apple devices
• use knowledge of hardware components for troubleshooting and upgrades
• use Terminal to complete tasks
• analyze and evaluate customer needs
• communicate with customers by phone on some projects
• prioritize work and meet deadlines
• work independently and with a team.

What we're looking for

Skills & competencies

data recovery engineer

macintosh

ios

novato ca

drivesavers data recovery

apple products

iphone

ipad

desktop support

troubleshooting

data recovery

Work arrangement

• Weekend coverage required

Benefits & perks

• Monthly bonuses
• 401(k)
• medical, dental, and vision plans
• ongoing training
• paid holidays
• maternity/paternity leave
• subsidized snacks and beverages.

Why this role

The posting seeks 2–4 years of IT, help desk, desktop support, Apple Genius, or Apple Expert experience; ACMT is preferred but not required. An associate or bachelor’s degree or equivalent work experience is listed.

About the employer

DriveSavers Data Recovery is hiring for this role. Industry: Other Computer Related Services. Sector: 54.