Senior Technical Field Engineer

Job overview

The Senior Technical Field Engineer role is onsite in the Charlotte, NC area, primarily at customer premises. Compensation is not specified. The role provides field engineering support to large, complex clients and helps ensure their desktop, laptop, and server systems operate as designed. The engineer handles advanced maintenance, installations, troubleshooting, and service administration while coordinating with technical colleagues and customers. The initial assignment is three months, with a high chance of extension and possible conversion to a permanent position.

What you'll do

• Provide field engineering support for assigned complex clients
• oversee onsite service activity
• perform advanced maintenance and low-complexity installations
• use technical tools to resolve client problems
• provide feedback on equipment and processes
• identify systemic team issues
• assist colleagues
• document service metrics and recommendations
• schedule service calls and complete required administration.

What we're looking for

Skills & competencies

full-time

senior technical field engineer

charlotte nc

onsite customer support

desktop support

laptop support

server maintenance

field service

installations

troubleshooting

2–4 years experience

possible extension

Work arrangement

• Weekend coverage required

Why this role

Initial three-month assignment with a high chance of extension and possible permanent placement; two to four years of experience generally expected; high school diploma or GED required.

About the employer

F2Onsite is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.