Senior Account Manager

Job overview

The Senior Account Manager role is onsite in Chicago, IL, with stated compensation of $97,750–$109,250 per year. OLIVER designs, builds, and runs in-house agencies and marketing ecosystems for brands; this role supports a client’s marketing teams and the studio. The account manager connects client needs with studio capabilities, owns brief intake and allocation, and works with the project manager to keep work moving across teams. The role establishes client-service processes, manages account workflow and scope, and supports efficient delivery as the studio grows.

What you'll do

• Lead the client-services layer and act as an escalation point
• build senior client and studio relationships
• own brief triage and allocation
• identify growth opportunities
• improve workflow with the project manager
• coordinate knowledge sharing and handoffs
• monitor workload, capacity, and pipeline
• report progress and priorities
• track scope and flag commercial changes.

What we're looking for

Skills & competencies

senior account manager

chicago il

oliver

client services

creative agency

in-house studio

marketing teams

brief management

workflow improvement

generative ai

$97,750–$109,250 per year

Work arrangement

• Weekend coverage required

Why this role

Newly created individual-contributor role with expectation of growing a client-services team as the studio scales. Gen AI proficiency and ability to critically evaluate AI outputs are listed.

About the employer

OLIVER - North America is hiring for this role. Industry: Advertising Agencies. Sector: 54.