Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Austin, TX. Pay is $18 per hour. Culligan Ultrapure provides water purification and softening solutions for residential, commercial, and industrial customers. This role supports daily customer service operations by answering calls, scheduling service appointments and route deliveries, maintaining customer data, and assisting with basic collections and bookkeeping. It helps customers resolve service and billing needs while supporting the company’s water service operations.

What you'll do

• Assist customers and answer incoming calls
• schedule service appointments and route deliveries for bottled water and salt
• maintain and enter data in NetSuite
• support basic collections and bookkeeping
• help resolve billing issues and reduce accounts receivable delinquency
• support accounts payable processes.

What we're looking for

Skills & competencies

customer service

incoming calls

service appointments

route scheduling

netsuite

collections

bookkeeping

austin tx

culligan ultrapure

$18/hour

water purification

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision coverage
• paid holidays and PTO
• 401(k) matching
• employee referral program and customer referral bonuses
• education assistance.

Why this role

The posting lists health, dental, and vision coverage, paid holidays and paid time off, 401(k) matching, referral bonuses, and education assistance.

About the employer

Culligan Ultrapure, Inc is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.