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Customer Service Representative

Culligan Ultrapure, Inc · Austin, TX · Customer Service Operations

Compensation

From $18 /hr

Employment type

Full-time

Work setting

On-site

Location

Austin, TX

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is onsite in Austin, TX. Pay is $18 per hour. Culligan Ultrapure provides water purification and softening solutions for residential, commercial, and industrial customers. This role supports daily customer service operations by answering calls, scheduling service appointments and route deliveries, maintaining customer data, and assisting with basic collections and bookkeeping. It helps customers resolve service and billing needs while supporting the company’s water service operations.

What you'll do

  • Assist customers and answer incoming calls
  • schedule service appointments and route deliveries for bottled water and salt
  • maintain and enter data in NetSuite
  • support basic collections and bookkeeping
  • help resolve billing issues and reduce accounts receivable delinquency
  • support accounts payable processes.

What we're looking for

Skills & competencies
customer service
incoming calls
service appointments
route scheduling
netsuite
collections
bookkeeping
austin tx
culligan ultrapure
$18/hour
water purification
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health, dental, and vision coverage
  • paid holidays and PTO
  • 401(k) matching
  • employee referral program and customer referral bonuses
  • education assistance.

Why this role

The posting lists health, dental, and vision coverage, paid holidays and paid time off, 401(k) matching, referral bonuses, and education assistance.

About the employer

Culligan Ultrapure, Inc is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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