Shift Supervisor – Crimson Cup Coffee House

Job overview

The Shift Supervisor – Crimson Cup Coffee House role is onsite in West Chester, OH. Compensation is not specified; the posting notes that tips are a significant portion of earnings. The role supports Crimson Cup’s coffee service and its focus on serving coffee, building relationships, and educating customers and partners. The supervisor helps create an uplifting environment for employees and customers while coaching teammates to meet operational and financial goals. The role also supports consistent beverage preparation, store operations, customer service, and team development.

What you'll do

• Model and coach teammates in customer service
• prepare specialty coffee beverages to company standards and ensure baristas do the same
• oversee opening and closing tasks
• maintain a clean, food-safe store
• share coffee knowledge with customers
• train baristas
• resolve customer concerns
• support inventory management and team development
• ensure proper cash management.

What we're looking for

Skills & competencies

shift supervisor

crimson cup coffee house

west chester oh

crimson cup

specialty coffee

barista coaching

customer service

store operations

food safety

inventory management

cash management

tips significant

Work arrangement

• Weekend coverage required

Why this role

The posting requires at least two years of customer service experience in hospitality or retail and notes that tips are a significant portion of earnings.

About the employer

Crimson Cup is hiring for this role. Industry: Snack and Nonalcoholic Beverage Bars. Sector: 72.