Manager, Client Service

Job overview

The Manager, Client Service role is hybrid in Morristown, NJ. The base pay range is $80,750–$95,000 per year, with eligibility for incentive compensation. Mercer Advisors provides integrated financial planning and investment management services to families. The manager develops client service staff, coordinates office workflows, and supports a high-quality client experience. The role also contributes to local strategy, process improvements, and client retention.

What you'll do

• Participate in hiring, training, mentoring, and supervising client service staff
• coach and develop employees
• coordinate coverage and workflow
• address local operational issues
• support complex account topics and local projects
• monitor team goals
• coordinate meetings and events
• identify process improvements and support training initiatives.

What we're looking for

Skills & competencies

client service manager

morristown nj

mercer advisors

hybrid

full-time

financial services

team management

client experience

office operations

monday–friday

$80,750–$95,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Company-paid life and disability insurance, medical, dental, and vision plans, health savings account contributions, paid holidays, paid time off, paid parental leave, adoption assistance, 401(k) match, and other listed benefits.

Why this role

The listed schedule is Monday through Friday, 8:00 a.m.–5:00 p.m.; the posting identifies the role as hybrid.

About the employer

Mercer Advisors is hiring for this role. Industry: Portfolio Management and Investment Advice. Sector: 52.