Member Services Representative

Job overview

The Member Services Representative role is an onsite position in Struthers, OH, paying $20 per hour. The representative supports Bridge Credit Union’s member service operations and its goal of serving communities. The role handles member transactions and account-service questions across in-person, phone, electronic, and mail channels. It also balances daily transactions, maintains accounts, and actively cross-sells credit union services.

What you'll do

• Process deposits, withdrawals, loan payments, cashier’s checks, money orders, and cash advances
• balance daily transactions and verify cash totals
• answer questions about credit union services
• perform account maintenance
• cross-sell credit union services.

What we're looking for

Skills & competencies

member services representative

credit union

member transactions

cash handling

account maintenance

cross-selling

struthers oh

bridge credit union

$20/hr

saturday schedule

two-week initial training

Work arrangement

• Weekend coverage required

Benefits & perks

• Affordable health and vision insurance, free dental insurance, 401(k) with up to a 5% match, accrued vacation and injury/illness leave, short- and long-term disability, and life insurance.

Why this role

Schedule includes Monday–Thursday 9 AM–5 PM, Friday 8 AM–6 PM, and Saturday 9 AM–12 PM. Initial training is approximately two weeks in Columbus, Ohio; hotel accommodations and mileage reimbursement are provided when applicable under the stated conditions.

About the employer

Bridge Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.