Front Desk / Data Entry Specialist

Job overview

The Front Desk / Data Entry Specialist role is onsite at Hanscom Air Force Base in North Lexington, MA. Compensation is $24–$29.55 per hour. The position supports the Military & Family Readiness Center, whose services include customer assistance, classes, and the Transition Assistance Program. The specialist serves as a primary contact for military members, families, retirees, and other customers. The role combines reception, scheduling, clerical support, and accurate data entry while safeguarding sensitive information and supporting the center’s daily services.

What you'll do

• Greet and assist customers
• answer and direct telephone inquiries
• provide routine program and class information
• schedule appointments, classes, and workshops
• support Transition Assistance Program scheduling
• enter and maintain records in Air Force and Department of Defense systems
• send reminders
• maintain sign-in information
• prepare monthly usage reports
• maintain the reception area
• protect sensitive information and government equipment
• complete required training and security requirements.

What we're looking for

Skills & competencies

front desk

data entry

customer service

reception

appointment scheduling

administrative support

microsoft office

military & family readiness

hanscom air force base

north lexington ma

nalu federal

$24–$29.55/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• pet insurance
• annual Costco or Sam’s membership
• 401(k).

Why this role

Full-time, 40 hours per week, Monday through Friday; normal operating hours are approximately 8:00 a.m.–4:00 p.m., with a possible 7:30 a.m. start. Air Force experience is not required; training is provided.

About the employer

Nalu Federal is hiring for this role. Industry: Office Administrative Services. Sector: 56.