Client Support Associate

Job overview

The Client Support Associate role is onsite in Harlingen, TX. Compensation is $12 per hour. The role supports Jackson Hewitt clients and local outreach for recruiting and brand awareness. The associate welcomes office visitors, helps maintain client engagement, confirms appointments, and follows up with past and prospective clients. The role also supports community outreach by visiting local shops and events, distributing marketing materials, and helping build a talent pipeline.

What you'll do

• Welcome office visitors and support client experiences
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• engage clients during wait times
• visit local shops, events, and community locations to build brand awareness and recruit talent
• use basic computer skills and troubleshoot as needed.

What we're looking for

Skills & competencies

client support associate

harlingen tx

jackson hewitt

customer service

client engagement

appointment confirmation

community outreach

recruiting

marketing materials

seasonal

$12/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned Wage Access
• employee discounts
• flexible schedule
• training and development
• low-cost healthcare, dental, and vision options
• tax preparation training
• continuing tax education
• referral opportunities
• 401(k) with company match for eligible employees.

Why this role

The posting describes the role as seasonal and says customer service or sales experience is preferred but not required. Full-time and part-time positions and flexible schedule options are available.

About the employer

Jackson Hewitt - FCS is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.