Front Office Guest Service Agent

Job overview

The Front Office Guest Service Agent role is an onsite, full-time position in Lake Ozark, Missouri. Compensation is $16 per hour. The Lodge of Four Seasons describes a team culture focused on guest service, employee development, and career growth. The agent welcomes guests, manages guest information, distributes keys, assigns rooms, and answers general inquiries. The role helps create a positive guest experience while supporting front-office operations and the hotel’s service standards.

What you'll do

• Welcome guests
• manage guest information
• distribute keys
• assign rooms
• answer general inquiries
• support an excellent guest stay.

What we're looking for

Skills & competencies

front office guest service agent

hotel front desk

lake ozark mo

the lodge of four seasons

guest services

room assignments

guest information

hospitality

career advancement

management development program

$16/hr

401(k)

insurance options

travel discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health, dental, vision, life and voluntary insurance, management development program, travel discounts, vacation, wellness and holiday pay, referral bonus, and career advancement.

Why this role

The employer is willing to train the right customer-service professional; flexible availability for days, weekends, and holidays is required.

About the employer

The Lodge of Four Seasons is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.