Front Desk Supervisor

Job overview

The Front Desk Supervisor role is onsite in Springfield, MO, at the Springfield Courtyard; compensation is $18.25–$19.16 per hour. Atrium Hospitality emphasizes guest experiences and a service-oriented team culture. The role exists to oversee daily front desk operations and support a welcoming, efficient hotel experience by guiding associates, resolving guest concerns, and maintaining operational standards.

What you'll do

• Supervise check-ins, check-outs, and daily front desk operations
• coach and train front desk associates
• address guest concerns
• monitor cash handling, shift reports, and brand and safety standards
• assist with phones, reader board updates, and VIP arrivals as needed.

What we're looking for

Skills & competencies

front desk supervisor

atrium hospitality

springfield mo

hotel

guest services

front desk operations

team coaching

team training

cash handling

guest relations

$18.25–$19.16/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• medical, dental, and vision insurance options
• paid time off and vacation
• wellness programs
• tuition reimbursement
• DailyPay
• brand and travel discounts.

About the employer

Atrium Hospitality is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.