Veterinary Receptionist (Care Coordinator) – Ambassador Dog & Cat Hospital

Job overview

The Veterinary Receptionist (Care Coordinator) role is onsite in Los Angeles, CA, paying $20–$23; the posting does not specify a pay period. The schedule includes Monday, Tuesday, Thursday, Saturdays, and either Wednesday or Friday. The role supports Ambassador Dog & Cat Hospital, which provides individualized care for canine and feline patients. The coordinator handles front-office and customer service tasks that help the hospital deliver care and maintain an organized client experience. The role supports appointment flow, client communication, records, billing, and other administrative needs while assisting pet owners during stressful situations.

What you'll do

• Provide in-person and phone customer service
• manage lobby flow, address concerns, calm distressed owners, and schedule appointments
• assist with basic medical emergencies for pets and owners
• handle medication pickups and inquiries
• enter data in practice management software
• assist with billing, accounts, retail sales, weighing pets, faxes, records, and cash reconciliation.

What we're looking for

Skills & competencies

veterinary receptionist

care coordinator

animal hospital

client service

appointment scheduling

veterinary records

los angeles ca

petvet care centers

$20–$23 stated pay

medical benefits

pet discounts

career development

saturday schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• paid parental leave
• 401(k)
• team member pet discounts
• Calm app and 24/7 EAP access
• continuing education stipends and career development resources.

Why this role

The posting requires a high school diploma or GED and front-office experience in a veterinary hospital or medical field. Benefits include pet discounts, wellbeing support, continuing education stipends, and career development resources.

About the employer

PetVet Care Centers is hiring for this role. Industry: Veterinary Services. Sector: 54.