Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in South Lyon, MI. The stated annual salary range is $45,000–$55,000. The position supports Aaron Daavettila’s independent State Farm agent office, which serves customers in the South Lyon community. The representative responds to policy questions, assists with policy updates, and processes claims follow-up. By maintaining accurate interaction records and coordinating with agency colleagues, the role helps deliver customer experiences that support agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

south lyon mi

state farm agent team member

aaron daavettila

insurance policies

customer inquiries

policy updates

claims follow-up

customer records

401(k)

$45k–$55k annually

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• performance-based bonus
• paid time off
• flexible schedule
• training and development
• advancement opportunity.

Why this role

Previous customer service experience is preferred; the agency describes internal growth opportunities for especially driven and sales-minded candidates.

About the employer

Aaron Daavettila - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.