Customer Service Specialist

Job overview

The Customer Service Specialist is an onsite role based in Great Falls, MT, with compensation not specified. This position supports the retail store team by providing expert product guidance and ensuring high-quality service to wholesale and retail customers. This role exists to drive store sales goals and maintain operational excellence. The specialist manages customer interactions, processes transactions, and maintains store inventory to ensure a positive client experience.

What you'll do

• Ensure high levels of customer satisfaction, assist customers in person and over the phone, build trust relationships, process sales transactions, achieve sales goals, maintain work order files, pull products, tint and mix paint, stock shelves, clean equipment, and load/unload delivery trucks.

What we're looking for

Skills & competencies

part-time

day shift

great falls mt

retail

sales

customer service

paint

onsite

no on-call

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement, health care, total well-being, and daily commute support.

Why this role

Part-time position with potential for weekend work and heavy lifting requirements.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.