Sales Coordinator — Cambria Hotel Boston Downtown

Job overview

The Sales Coordinator role is onsite in Boston, MA, and pays $25–$32 per hour. The position supports the Cambria Hotel Boston Downtown Sales Department and contributes to hotel revenue, guest satisfaction, and hotel operations. The coordinator provides operational support for group business, client communications, reservations, billing, and sales administration. Working with the Director of Sales and hotel leadership, the role helps coordinate group stays and events and keeps sales records and processes organized.

What you'll do

• Build and manage group blocks, events, and reservations in Choice Advantage PMS and STS
• prepare contracts, room blocks, billing arrangements, and booking links
• coordinate rooming lists and client requests
• manage deposits, billing instructions, and post-event actualization
• prepare group resumes and participate in operational planning
• maintain CRM databases, reports, files, and records
• coordinate VIP arrivals and guest communications
• support sales office organization, correspondence, meetings, and projects.

What we're looking for

Skills & competencies

sales coordinator

cambria hotel boston downtown

boston ma

full-time

onsite

$25–$32/hour

hotel sales

group reservations

event coordination

choice advantage pms

sts

crm

guest communications

medical, dental, and vision benefits

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• 401(k) with company match
• Choice Hotels and partner travel discounts
• career growth opportunities
• hands-on experience with hotel sales systems.

Why this role

The schedule is primarily Monday through Friday business hours, with occasional evenings, weekends, or special event support potentially required. Previous hotel front desk and/or reservations experience and proficiency with hotel PMS, CRM, and Microsoft Office are required.

About the employer

Cambria Hotel Boston Downtown is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.