Customer Success Manager, eGaming

Job overview

The Customer Success Manager, eGaming role is listed in Dayton, OH; the posting also names Dayton/Cincinnati in the title. The work arrangement is not clearly stated, and compensation is not specified. The role supports Arrow International’s eGaming and Sales teams, serving organizations in its assigned market. Arrow makes charitable gaming products and electronic gaming systems. The role exists to maintain organization relationships and encourage retention and activity through coordinated promotions. It connects organization leaders with Arrow, helps plan and deploy marketing initiatives within budget and legal requirements, and supports deployments and process improvements.

What you'll do

• Coordinate with organization and eGaming leadership to understand goals
• participate in promotional and marketing strategy development
• serve as the main contact between organizations and Arrow
• develop and organize promotions
• work within budget and comply with legal restrictions
• address organization concerns
• support new deployments alongside Sales
• assist with process improvement
• identify deployment risks and opportunities
• manage timelines across organizations.

What we're looking for

Skills & competencies

customer success manager

egaming

dayton oh

arrow international

full-time

account management

promotions

marketing strategy

customer retention

gaming industry

organization relationships

deployment support

Work arrangement

• Weekend coverage required

Benefits & perks

• Profit-sharing, 401(k) matching, benefits, paid time off, and an additional bonus week every July are mentioned.

Why this role

The source title says Customer Success Manager, while the description identifies the position as Account Manager.

About the employer

Arrow International Inc is hiring for this role. Industry: Hobby, Toy, and Game Retailers. Sector: 45.