Service Manager

Job overview

The Service Manager role is onsite in Las Vegas, NV. Compensation is not specified; the posting describes pay as competitive and lists a $7,500 sign-on bonus for qualified candidates. JF Petroleum Group provides fueling infrastructure solutions for retail fueling stations, commercial and government fleets, and emergency power customers. The manager leads service and heavy-maintenance technicians, overseeing safe and efficient branch service and project work while maintaining customer satisfaction and profitability. The role coordinates staffing, dispatch, training, service quality, customer communication, budgets, billing, and operational performance.

What you'll do

• Execute the branch safety program
• ensure technicians are trained and equipped
• oversee staffing, recruiting, retention, development, and performance management
• supervise break-fix and project work
• coordinate equipment installations and service projects
• communicate with customers and resolve escalations
• manage service department profitability, budgets, work orders, dispatch, and billing
• coach technicians
• monitor service levels and workmanship
• conduct customer meetings
• submit revenue forecasts
• and manage parts accuracy and service metrics.

What we're looking for

Skills & competencies

service manager

full-time

las vegas nv

jf petroleum group

fueling infrastructure

technician leadership

service operations

safety

customer service

project coordination

$7,500 sign-on bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• paid time off and holidays
• medical, vision, dental, and disability benefits
• company-provided life insurance
• bonus program eligibility
• paid training and uniforms for field personnel
• and possible relocation assistance for qualified candidates.

Why this role

The posting lists a $7,500 sign-on bonus for qualified candidates and says relocation assistance will be considered for qualified candidates.

About the employer

JF Group is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.