General Manager, Coffee and Tea Retail

Job overview

The General Manager role is onsite in Phoenix, AZ. Pay is $24–$28.50 per hour. The Coffee Bean & Tea Leaf operates specialty coffee and tea cafés and emphasizes guest service and product quality. The manager leads store operations and staff to support profitability, service, performance, and operational excellence. Through coaching, training, guest engagement, safety oversight, sales tracking, merchandising, and community connections, the role helps create memorable guest experiences and build local customer loyalty.

What you'll do

• Lead by example and coach and train the team
• support profitability, service, performance, and operational excellence
• share coffee and tea product knowledge with staff and guests
• promote guest acquisition and safety
• track sales and oversee daily operations and risk management
• support visual merchandising, community presence, and staff development.

What we're looking for

Skills & competencies

general manager

coffee and tea

retail operations

guest service

team leadership

store management

phoenix az

full-time

$24–$28.50 per hour

the coffee bean & tea leaf

401(k)

vacation pay

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 401(k), pet, accident, life, long-term and short-term disability coverage
• coffee and tea discounts
• observed holidays
• vacation pay
• sick pay.

Why this role

Benefits include medical, dental, vision, 401(k), pet, accident, life, and disability coverage; coffee and tea discounts; observed holidays; vacation pay; and sick pay.

About the employer

The Coffee Bean and Tea Leaf is hiring for this role. Industry: All Other Specialty Food Retailers. Sector: 44.