Seasonal Customer Service Representative, Call Center

Job overview

The Seasonal Customer Service Representative, Call Center role is onsite in Milwaukee, WI, during the winter season, approximately November through April. Compensation is not specified. The position supports Winter Services’ customer service operations during weather-dependent winter work. This role handles customer inquiries and concerns by phone and email, updates work orders and notes in computer systems, and assists with office duties. It helps maintain responsive, accurate customer support as schedules and workloads shift with weather and operational needs.

What you'll do

• Answer incoming calls, assist customers with inquiries and concerns, update work orders and maintain accurate notes while speaking with customers, respond professionally to customer emails, manage multiple computer systems, and assist with office duties as needed.

What we're looking for

Skills & competencies

seasonal

customer service

call center

milwaukee wi

winter services

full-time seasonal

phone support

customer emails

work orders

flexible availability

weekend and holiday availability

weather-dependent operations

Work arrangement

• Weekend coverage required

Why this role

Seasonal winter position with flexible schedules that may vary with weather; mandatory overtime may be required during significant weather events.

About the employer

Winter Services Inc is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.