Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Owings, MD. The stated pay is $70,000–$125,000 per year, including base salary and a monthly performance bonus. Nealey Tire & Auto operates automotive service locations in Maryland and describes a focus on integrity, performance, and a consistent service process. The advisor manages the customer experience from initial greeting through vehicle delivery, explains repair recommendations, and coordinates with technicians. The role supports efficient shop workflow, informed customer decisions, and consistent service outcomes.

What you'll do

• Manage the customer journey from greeting through vehicle delivery
• accurately prepare service orders
• explain repair recommendations
• partner with technicians to support shop workflow
• educate customers on preventative maintenance
• follow the service process and communicate to support customer reviews.

What we're looking for

Skills & competencies

automotive service advisor

owings md

nealey tire & auto

customer experience

service orders

consultative sales

vehicle maintenance

repair recommendations

technician coordination

$70k–$125k per year

401(k) match

healthcare benefits

five-day work week

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with up to 4% matching
• healthcare benefits
• professional coaching
• paid time off and holidays after one year
• Free Lunch Fridays.

Why this role

The posting describes a five-day work week, 401(k) with up to 4% matching, healthcare benefits, professional coaching, paid time off and holidays after one year, and Free Lunch Fridays.

About the employer

Nealey Tire & Auto is hiring for this role. Industry: General Automotive Repair. Sector: 81.