Front-of-House Technology Analyst — Hybrid, Charlotte

Job overview

The Front-of-House Technology Analyst — Hybrid, Charlotte role is listed as full-time in Charlotte, NC, and the XML identifies it as hybrid remote. Compensation is not specified. The role supports Canteen’s consumer-facing technology ecosystem through Compass Technology, an internal team serving Compass Group. The analyst coordinates technology initiatives and vendor partnerships, helping ensure implementations are secure, efficient, and scalable across connected kiosks, smart markets, and payment devices. The role connects technology, cybersecurity, operations, and vendors through requirements analysis, governance, risk tracking, and program reporting.

What you'll do

• Coordinate technology vendors and internal stakeholders
• support vendor onboarding, documentation, and governance
• gather and analyze business and technical requirements
• translate technical discussions into clear stakeholder updates
• support vendor security assessments and compliance reviews
• track remediation plans and security findings
• maintain requirements, implementation plans, and testing artifacts
• prepare milestone, status, and risk reporting.

What we're looking for

Skills & competencies

technology analyst

front-of-house technology

vendor coordination

technology governance

cybersecurity

security assessments

system integrations

charlotte nc

compass technology

canteen

hybrid remote

program reporting

requirements analysis

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life and disability insurance
• retirement plan
• paid time off
• holiday time off
• shopping program
• wellness programs
• discount marketplace
• identity theft protection
• pet insurance
• commuter benefits
• employee assistance program
• flexible spending accounts
• paid parental leave
• personal leave.

Why this role

Supports technology deployments across a nationwide network of connected kiosks, smart markets, and payment devices; preferred experience includes APIs, integrations, vendor risk, Jira, Azure DevOps, and Microsoft SQL.

About the employer

Compass Technology is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.