Call Center Representative

Job overview

The Call Center Representative role is onsite in Amarillo, TX. Compensation starts at $15.00 per hour. The position supports customer service operations at Perdue, Brandon, Fielder, Collins and Mott L.L.P., a law firm whose mission emphasizes reliability, respect, and results. The representative manages a high volume of inbound calls and makes outbound calls to address client inquiries and resolve issues. The role contributes to positive client experiences through clear, professional communication and accurate handling of correspondence and information.

What you'll do

• Make outbound calls
• manage a high volume of inbound calls
• respond to inquiries and resolve issues
• communicate professionally with clients
• and use Microsoft Word, Outlook, and Excel to manage correspondence and data.

What we're looking for

Skills & competencies

call center representative

amarillo tx

perdue brandon

inbound calls

outbound calls

customer service

client communication

problem solving

microsoft office

$15/hr

onsite office

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• life insurance
• health savings account
• paid time off.

Why this role

The posting describes an onsite office environment and prefers previous office or customer service experience.

About the employer

Perdue, Brandon, Fielder, Collins and Mott L.L.P. is hiring for this role. Industry: Offices of Lawyers. Sector: 54.