Service Writer

Job overview

The Service Writer is an onsite role in Minot, ND, with pay of $20–$35.50 per hour based on experience. Northern Plains Equipment is an employee-owned dealership serving the agricultural community with equipment and technology solutions and customer support. The role connects customers with the service team by translating concerns into work orders and keeping customers informed through the repair process. It helps ensure repairs are completed to quality standards and that customers receive an organized, efficient service experience.

What you'll do

• Guide customers through the repair process and provide updates
• translate customer concerns into detailed work orders
• verify repair quality and customer satisfaction
• follow internal service procedures and protocols.

What we're looking for

Skills & competencies

service writer

customer service

work orders

repair process

equipment service

agricultural equipment

minot nd

northern plains equipment

$20–$35.50/hour

full-time

employee-owned

health insurance

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-paid health insurance
• dental, vision, long- and short-term disability, and life insurance
• 401(k) with employer match
• paid time off, sick leave, and holidays
• uniforms provided.

Why this role

The employer is 100% employee-owned and offers employer-paid health insurance.

About the employer

Northern Plains Equipment is hiring for this role. Industry: Farm and Garden Machinery and Equipment Merchant Wholesalers. Sector: 42.