Shift Leader

Job overview

The Shift Leader role is onsite in Whitney Point, NY. Compensation is $16.25–$19.00 per hour, plus tips. The Wolak Group operates a growing network of Dunkin’ franchise locations focused on serving coffee, beverages, baked goods, and snacks. The Shift Leader models guest service, coaches team members, and helps ensure assigned duties are completed. The role supports smooth restaurant operations and a consistent guest experience by maintaining food quality, service, and cleanliness standards.

What you'll do

• Lead by example in guest service, train and coach employees, ensure assigned duties are completed, and help the team serve safe, quality food and drinks.

What we're looking for

Skills & competencies

shift leader

whitney point ny

the wolak group

dunkin'

restaurant operations

guest service

team coaching

employee training

food quality

safety

tips

career development

Work arrangement

• Weekend coverage required

Benefits & perks

• Tuition reimbursement, training and development, health, dental, and vision coverage, 401(k), paid time off, and free or discounted food and beverages
• eligibility requirements apply.

Why this role

The employer is a Dunkin’ franchisee with more than 90 locations.

About the employer

Dunkin' @ The Wolak Group - Whitney Point is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.