Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Denver, CO, with annual compensation of $40,000–$50,000. Craig Baldwin - State Farm Agent is a growing local agency focused on customer experiences and community relationships. This role supports agency growth by responding to customer inquiries, assisting with policy updates, processing claims, and maintaining accurate interaction records. It helps customers receive timely support while coordinating with other agency team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

denver co

craig baldwin state farm agent

insurance

customer inquiries

policy information

policy changes

claims processing

customer records

licensing paid

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing, 401(k), performance-based bonus, flexible schedule, advancement opportunity, paid time off, and training and development.

Why this role

The agency pays licensing costs and describes a supportive, high-expectation culture with potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Craig Baldwin - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.