Community Engagement Specialist, One-Stop Operations

Job overview

The Community Engagement Specialist role is onsite in Oklahoma City, OK, with 50% travel. The annual wage range is $60,000–$64,000. Dynamic Workforce Solutions provides workforce training, consulting, management, and administrative services to job seekers, employers, and communities. The role oversees workforce center teams and one-stop operations to connect customers with services and meet program and funding requirements. It strengthens service delivery through staff leadership, customer flow, referrals, community partnerships, outreach, and operational oversight.

What you'll do

• Coach, lead, and develop Workforce Center teams
• implement customer flow and service standards across partner organizations
• oversee customer triage and referrals
• oversee the American Job Center phone system
• support integration of interpretation and translation services
• manage facilities and safety
• ensure coverage and training for the computer lab and Resource Room
• oversee partnerships with Wagner-Peyser, RESEA, and Universal Services
• manage daily one-stop operations
• facilitate weekly operations meetings
• promote events, trainings, and resources
• supervise Community Engagement Team operations
• monitor regulatory compliance
• maintain relationships with boards, employers, community partners, and workforce partners
• communicate project deliverables
• oversee real-time referrals.

What we're looking for

Skills & competencies

community engagement specialist

one-stop operations

oklahoma city ok

dynamic workforce solutions

workforce development

american job center

team leadership

community partnerships

customer referrals

50% travel

$60,000–$64,000/year

Work arrangement

• Weekend coverage required

Why this role

Requires 50% travel, a bachelor’s degree or equivalent experience, at least five years in a service industry, and at least three years in supervisory and operations management.

About the employer

Dynamic Workforce Solutions is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.