Clerical Assistant

Job overview

The Clerical Assistant role is onsite at a district office selected from Gary, South Bend, Fort Wayne, Indianapolis, Evansville, or Clarksville, based on proximity to the candidate’s home. Compensation is not specified. The position supports office operations and public-facing services, including assistance with applications and BDS appeal documentation. The assistant helps keep the office organized and responsive by greeting visitors, handling calls and mail, maintaining records, processing applications, and supporting equipment and administrative needs. Accurate, timely document handling and clear communication help consumers and staff access information and complete office processes.

What you'll do

• Assist walk-in clients and callers
• operate the telephone and voicemail systems
• greet and direct guests
• maintain office equipment and inventory
• gather documents for BDS appeal hearings and locate records in BDS databases
• process incoming and outgoing mail
• support office administration
• track, file, and upload applications and intake records
• maintain and archive files.

What we're looking for

Skills & competencies

clerical assistant

reception

telephone support

office administration

records management

application processing

mail handling

bds appeals

onsite

info way solutions

Work arrangement

• Weekend coverage required

Why this role

The listing identifies several possible district offices and assigns the office based on proximity to the candidate’s home.

About the employer

Info Way Solutions LLC is hiring for this role. Industry: Vocational Rehabilitation Services. Sector: 62.