Administrative Assistant, Transbay Center

Job overview

The Administrative Assistant role is onsite in San Francisco, CA, at One Medical’s Transbay location. The position pays $24.00 per hour and is scheduled for 40 hours per week in eight-hour shifts, Monday through Friday, with scheduling between 7:30 a.m. and 6:30 p.m. One Medical provides primary care and aims to make care more affordable, accessible, and enjoyable. The role serves as a patient-facing point of contact and supports a smooth in-office experience. By assisting with intake, scheduling, front-desk tasks, and office upkeep, the assistant helps patients access care and enables providers and the care team to focus on clinical work.

What you'll do

• Use the C-I-CARE communication framework in patient interactions
• support patient intake, same-day schedule management, follow-up scheduling, billing and insurance knowledge, patient feedback, and outreach
• perform check-in and check-out, insurance verification, printing and paperwork, test preparation, and service-level tasks
• participate in team huddles and problem solving and support providers with ad hoc requests
• use Slack, G-suite, Zoom, and the 1Life electronic medical record
• perform opening and closing duties, maintain office spaces, restock supplies, and organize the office.

What we're looking for

Skills & competencies

administrative assistant

member support specialist

san francisco ca

one medical

transbay center

$24/hr

full-time

monday–friday

patient support

primary care

electronic medical record

front desk

patient intake

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid sabbatical after every five years of service
• One Medical memberships
• employee assistance program
• medical, dental, and vision plans
• commuter benefits
• PTO cash-out option
• 401(k) match
• emergency childcare credit
• paid parental leave
• company-paid life and disability insurance.

Why this role

Full-time, in-person role; 40 hours weekly in eight-hour shifts, Monday through Friday, with scheduling between 7:30 a.m. and 6:30 p.m.; requires at least one year of customer- or patient-facing experience.

About the employer

One Medical is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.