Operations Quality Controls Specialist

Job overview

The Operations Quality Controls Specialist role is hybrid-eligible in Columbus, OH, with branch visits as part of the work. Compensation is not specified. The position supports KEMBA Financial Credit Union’s branch operations and works with branch leadership, Risk Management, Internal Audit, and Operations leadership. The specialist reviews operational processes, manages cash-related support, documents findings, and tracks corrective actions. The role helps branches operate accurately and consistently while meeting internal control and regulatory requirements.

What you'll do

• Conduct operational reviews and control assessments
• research and document exceptions and findings
• visit branches to evaluate processes
• advise branch leaders on procedures
• coordinate cash orders and monitor cash activity
• perform quality-control reviews and assigned audit activities
• maintain documentation and reports
• track remediation
• assist with training and operational projects.

What we're looking for

Skills & competencies

operations quality controls specialist

columbus oh

kemba financial credit union

branch operations

quality control

audit support

cash management

regulatory compliance

operational reviews

branch visits

hybrid eligible

microsoft office

financial institution operations

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or equivalent and at least 2 years of relevant financial institution, branch operations, quality control, audit, or compliance support experience. Reliable transportation and travel between branch locations required.

About the employer

KEMBA Financial Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.