IT Support Intern

Job overview

The IT Support Intern role is an onsite position in Arlington, VA. Compensation is $17.25 per hour. FusionTek provides network and computer support and IT consulting services to small and midsize organizations. The intern learns and provides desktop and laptop support while helping clients resolve technical issues. The role contributes to service delivery by tracking and escalating cases, maintaining documentation, and coordinating tasks with service delivery and advanced technical teams.

What you'll do

• Learn and support desktop and laptop systems, including break/fix service, operating system and application loading, application configuration, and user settings
• record, track, and escalate cases
• maintain documentation
• work with clients remotely and onsite
• coordinate projects and tasks with service delivery and advanced technical teams.

What we're looking for

Skills & competencies

it support

internship

help desk

desktop support

laptop support

troubleshooting

windows

mac

customer service

arlington va

fusiontek

paid internship

$17.25/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• $17.25 per hour, potential bonus opportunities, continuing education support, certification assistance, and advancement potential.

Why this role

Paid, in-office internship with continuing education support and certification assistance; foundational Windows or Mac knowledge is required.

About the employer

FusionTek is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.