Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Englewood, FL. Compensation is $42,000–$45,000 per year. The role supports Ronald Smith’s State Farm agency and its work helping community members protect themselves, their families, and their property. The representative responds to customer needs, explains policy information, processes changes and claims, and maintains interaction records. The role supports customer experience and the agency’s growth through attentive service and coordination with team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims support

customer records

englewood fl

ronald smith state farm agent

$42k–$45k/year

career advancement

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, paid time off, training and development, and advancement opportunities.

Why this role

The posting prefers previous customer service experience and emphasizes communication, interpersonal skills, attention to detail, and multitasking.

About the employer

Ronald Smith - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.