IT Support Engineer

Job overview

The IT Support Engineer role is remote-first, with Nashville, TN identified as the location; compensation is $65,000–$75,000 per year. TechnologyAdvice helps business technology buyers make informed decisions through research, guidance, and connections to technology brands. The engineer provides hands-on support and manages IT systems, hardware, and projects so employees can work productively and company systems remain secure across Mac, Windows, and cloud environments.

What you'll do

• Manage support tickets and troubleshoot technical issues
• investigate complex problems and root causes
• support networks, Google Workspace, device management, and cloud systems
• improve onboarding, offboarding, security, and access processes
• manage hardware procurement, inventory, shipping, repairs, and upgrades
• coordinate vendors
• identify recurring issues and lead improvements.

What we're looking for

Skills & competencies

it support engineer

remote-first

nashville tn

technologyadvice

it support

ticket management

mac and windows

google workspace

cloud systems

hardware logistics

$65k–$75k/year

flex fridays

Work arrangement

• Weekend coverage required

Benefits & perks

• Mentorship and leadership development
• Flex Fridays
• flexible PTO
• medical, dental, and vision
• life, AD&D, and disability coverage
• 401(k) match
• paid parental leave
• wellness perks
• pet insurance
• book reimbursement
• and milestone contributions after three years.

Why this role

Remote-first culture; Flex Fridays; flexible PTO; no employer work visa sponsorship or support.

About the employer

TechnologyAdvice is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.