Front Desk Team Member

Job overview

The Front Desk Team Member role is onsite in Rochester, NY, with compensation of $17.50–$19 per hour. The Victors Gymnastics supports its gymnastics program and families through a welcoming front-desk experience. The team member greets families, answers questions, and helps with registrations, schedules, and accounts. Organized, helpful service supports enrollment and a positive experience for families visiting the facility.

What you'll do

• Greet families and provide customer service
• answer phone calls and customer questions
• assist with registrations, class schedules, and account inquiries
• use iClassPro and other software to manage customer information
• assist with class enrollment
• keep the front desk and lobby organized and welcoming.

What we're looking for

Skills & competencies

front desk team member

part-time

rochester ny

the victors gymnastics

customer service

family support

class registration

iclasspro

thursday–saturday

saturday hours

$17.50–$19/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• 401(k) matching
• employee discounts.

Why this role

Part-time schedule requires availability Thursday through Saturday: Thursdays and Fridays 4:00–8:00 p.m. and Saturdays 9:00 a.m.–12:30 p.m.; 5+ years of customer service experience requested.

About the employer

The Victors Gymnastics is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.