Surety Service Representative

Job overview

The Surety Service Representative role is onsite in Buffalo, NY, with hybrid schedules noted as an available flexibility. The stated compensation range is $51,498.15–$85,830.25 per year. The role supports Lawley Agency’s surety clients and its relationship-focused insurance brokerage service. The position helps clients meet bond deadlines and supports accurate surety account administration. By processing renewals and bonds, tracking bid results, maintaining records, and coordinating account reconciliation, the representative contributes to reliable client service and agency operations.

What you'll do

• Respond to client inquiries and requests
• process renewals
• issue performance and bid bonds
• review subcontractor bond specifications by deadlines
• prioritize workflow
• track and report bid results
• maintain accurate task and client documentation
• collaborate with accounting to reconcile balances between the agency and surety companies.

What we're looking for

Skills & competencies

surety service representative

surety bonds

client service

insurance brokerage

renewals

performance bonds

bid bonds

buffalo ny

lawley agency

property/casualty license

$51,498.15–$85,830.25/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• three weeks of PTO and a generous holiday schedule available from the first day
• 401(k) contribution from day one for eligible participants
• educational support, career development, and volunteer time off.

Why this role

Requires a Property/Casualty license. Notary Public and Erlon experience are preferred. Benefits include medical, dental, and vision coverage, three weeks of PTO, holidays, a 401(k) contribution from day one for eligible participants, educational support, and volunteer time off.

About the employer

LAWLEY AGENCY, LLC is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.